This client was dealing with the potential death of a member of staff who had been taken ill and was in a critical condition in hospital. We worked the next day with them to write communications for staff and stakeholders to give a situation and condition update, plus we also wrote statements in the event of death – not an easy job but one that is done much more easily before a death that after when there are other more pressing jobs to do such as support staff and offer bereavement support.
We were on-call for media inquiries for this client.